Refund policy
At TechHaven, we are committed to your satisfaction. If you are not completely happy with your purchase, we are here to help.
Returns
You may return most items within 7 days of delivery, provided they are unused, in their original packaging, and in the same condition as received.
To initiate a return, please contact us at [your email] with your order number and reason for return.
Non-Returnable Items
The following items cannot be returned:
- Items that have been used, damaged, or are missing original packaging
- Items marked as final sale
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.
Exchanges
If you received a defective or damaged item, we will gladly exchange it. Please contact us within 48 hours of delivery with photos of the damage.
Contact Us
Email: Kutlwanomotlhabane8@gmail.com | Website: techhaven.co.za